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Billing & Plans

Upgrading your plan

Last updated: February 8, 2024

Upgrading your plan

Get more features and higher limits by upgrading.

How to Upgrade

From Profile:

  1. Go to Profile/Account
  2. Click "Change Plan" or "Upgrade"
  3. Select new plan
  4. Enter payment details
  5. Confirm upgrade

From Pricing Page:

  1. Go to /pricing
  2. Click "Choose Plan"
  3. Sign in if needed
  4. Complete payment
  5. Start using immediately

Billing

Prorated charges:

  • Pay only for remaining days
  • Credit applied from current plan
  • New plan starts immediately
  • Next bill on new cycle

Example:

  • Current: Starter ($9/month)
  • Upgrade to: Creator ($19/month)
  • 15 days left in cycle
  • Charge: ~$5 (prorated difference)

What Changes Immediately

Limits:

  • ✅ Higher note limits
  • ✅ More podcasts
  • ✅ Increased transcription time
  • ✅ Additional storage

Features:

  • ✅ New editor modes
  • ✅ AI formatting
  • ✅ Custom cover art
  • ✅ Priority support

Payment Methods

Accepted:

  • Credit cards (Visa, Mastercard, Amex)
  • Debit cards

Security:

  • Secure payment processing
  • PCI DSS compliant
  • Encrypted transactions
  • Industry-standard protection

Downgrading

Can I downgrade?

  • Yes, anytime
  • Takes effect next billing cycle
  • Keep data within new limits
  • Excess content remains read-only

Canceling

Cancel subscription:

  • Access until period ends
  • No refunds for partial months
  • Data retained for 30 days
  • Can reactivate anytime

Questions?

Need help?

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